IT Enabled Services : Market Segmentation
(Rs Crore)
1999-2000
2000-2001
2001-2002
2008 (Forecast)
Empt.
Rev.
Growth Rev (%)
Customer interaction services including call centers
8,600
400
16,000
850
33,000
1,650
94
270,000
20,000
Back office operations/Revenue Accounting/ Data Entry/ Data Conversion incl. Finance & Accounting/HR Services
15,000
950
19,000
1,350
35,000
2,850
111
300,000
21,000
Transcription / Translation services
5,000
120
6,000
160
5,200
150
-6
50,000
4,000
Content Development / Animation / Engineering and Design / GIS
820
27,000
1,600
30,000
2,100
31
25,000
Other Services including remote education. Data Search. Market Research. Network
1,400
110
2,000
140
3,000
210
50
180,000
11,000
Consultancy and Management
Total
45,000
2,400
70,000
4,100
106,200
6,960
70
1,100,000
81,000
Empt = Employment Rev = Revenues
Source : IDC, Nasscom
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Career in IT
IT Enabled Services
Increase in Indian ITManpower
Indian IT workforce
The Indian IT Sector
Career Scope
